Your First Visit Checklist
Preparing for your first dog walk, pet visit or house sit
A little preparation before your first booking helps me care for your pet safely and follow their usual routine.
You do not need to make your home perfect or persuade your pet to behave differently because I am visiting. I need honest information, safe equipment, reliable access and a clear understanding of what your pet normally needs.
This checklist applies whether you are arranging:
- solo dog walks
- puppy visits
- cat-sitting visits
- small-animal care
- house sitting
- introductory visits for a nervous or rescue pet
For a fuller explanation of how I work, please read the Finchley Dog Walker Welcome Pack.
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Before our first meeting
Please send me:
- your name and postcode
- the service you are interested in
- the days, dates and approximate times required
- the number and type of pets
- a brief description of each pet
- any important health or behavioural information
- whether your request is regular, occasional or for specific holiday dates
An enquiry does not automatically confirm a booking. I first need to check the location, availability, care required and whether I am likely to be a suitable match.
You can check my current pet-care availability before contacting me.
Information to have ready
You do not need to memorise everything. Written notes are helpful, particularly where several people normally share your pet’s care.
Please have the following available:
- your normal contact number
- a second emergency contact
- your veterinary practice’s details
- relevant insurance information
- feeding instructions
- medication instructions
- allergies and food restrictions
- exercise or mobility restrictions
- your pet’s normal routine
- known fears and triggers
- escape risks
- any bite or aggression history
- details of previous incidents
- household access information
It is better to tell me about a concern before care begins than for me to discover it during a walk or emergency.
My guide to what information you should leave for a dog walker provides a more detailed explanation.
Preparing your pet for the meeting
Your pet does not need to greet me enthusiastically.
A nervous dog may prefer to watch from a distance. A shy cat may remain upstairs or under furniture. A recently rescued pet may need several short introductions before they feel comfortable.
Please:
- allow your pet to approach in their own time
- avoid forcing physical contact
- tell me how they normally respond to visitors
- provide distance where they appear uncomfortable
- keep other distractions manageable
- have suitable treats available if your pet can eat them
- explain any handling sensitivities
Growling, hiding, barking or moving away can all provide useful information. These behaviours should not be punished during the meeting.
Some pets may need more than one introduction before I can safely provide care.
Read how to prepare for a meet-and-greet with your dog walker for further guidance.
Dog-walking equipment checklist
Before regular dog walks begin, please have your dog’s normal equipment available.
Check that you have:
- a correctly fitted harness or suitable flat collar
- a secure fixed-length lead
- a legally compliant identification tag
- a suitable backup attachment where agreed
- a long line if one forms part of the agreed walking arrangement
- poo bags
- a towel for wet or muddy paws
- approved treats where appropriate
- any coat or weather equipment your dog genuinely needs
Please check leads, clips, stitching, rings and fastenings for wear or damage.
I do not use retractable leads, prong collars, choke or check chains, electronic collars or punishment-based handling.
The equipment must allow me to manage your dog safely. Providing written off-lead permission does not guarantee that I will let your dog off the lead.
You can learn more about my service on the solo dog walks in Finchley page.
Behaviour and walking information
Please explain how your dog normally behaves around:
- unfamiliar dogs
- people
- children
- bicycles and scooters
- traffic
- wildlife
- runners
- doorways
- food
- toys
- handling
- other animals in the home
Also tell me about:
- routes they enjoy
- roads or areas they find difficult
- dogs or people who should be avoided
- unreliable recall
- pulling, freezing or refusing to walk
- chasing behaviour
- guarding behaviour
- attempts to slip a collar or harness
- any previous escape or biting incident
Sharing this information does not automatically mean I will decline the booking. It helps me decide whether I can provide the right service and how the arrangement should be managed.
Keys and home access
Where I will be entering your home without you present, please make sure:
- keys have been tested
- the correct keys are clearly identified
- locks work properly
- key-safe instructions are accurate
- alarm instructions are clear
- door and gate routines are explained
- any difficult locks are demonstrated
- an emergency spare-key arrangement has been discussed
Please tell me whether anyone else may enter the property, including:
- cleaners
- gardeners
- relatives
- neighbours
- tradespeople
- another pet-care provider
Unexpected visitors can create security concerns and may affect a nervous pet.
Never send alarm codes, key-safe numbers or other sensitive security details through an insecure public message.
Medication and health needs
Tell me about medication or health concerns during the initial enquiry.
Please provide:
- the medication’s name
- the prescribed dose
- the correct time
- how it is administered
- where it is stored
- whether refrigeration is required
- what normally happens if your pet refuses it
- relevant veterinary instructions
- possible side effects I should recognise
Medication should be supplied in its original labelled packaging wherever possible.
I will only accept care that falls within my competence and has been agreed in advance. Some medical routines may require a veterinary professional or a carer with specialist training.
Preparing for cat-sitting visits
For cat-sitting bookings, please show me:
- where food is stored
- feeding quantities and times
- water-bowl locations
- litter trays and cleaning supplies
- waste-disposal arrangements
- medication
- favourite toys
- hiding places
- carriers
- cat flaps and locking arrangements
- rooms your cat may access
- whether your cat normally goes outdoors
Please leave enough food, litter and medication for the full booking, with a reasonable additional supply in case your return is delayed.
Read about my cat-sitting service in Finchley.
Preparing for house sitting
For house sitting, we will also need to discuss:
- arrival and departure times
- how long each pet can be left
- sleeping arrangements
- feeding and walking routines
- household security
- alarms and cameras
- heating and ventilation
- bins and post
- expected visitors
- emergency household contacts
- agreed minor household tasks
- your return arrangements
Standard house sitting does not automatically mean that I will remain in the property continuously for 24 hours. Any pet requiring continuous or near-continuous supervision must be discussed before the booking is accepted.
Read the full Finchley house-sitting service information before confirming your dates.
Your quick first-visit checklist
Before care begins, check that you have:
- supplied accurate contact details
- nominated an emergency contact
- provided veterinary information
- disclosed health and behavioural concerns
- explained feeding and medication
- demonstrated your pet’s normal routine
- checked walking equipment
- tested keys and access
- explained alarms and security
- identified food, leads and cleaning supplies
- discussed weather arrangements
- explained which rooms may be used
- disclosed expected visitors
- read the relevant prices and policies
- confirmed the dates in writing
- completed any agreed introductory visits
After the first meeting
After meeting you and your pet, I may:
- confirm that the proposed service appears suitable
- ask for more information
- recommend another introductory visit
- suggest a trial walk or short visit
- recommend different equipment
- suggest a different service
- explain that I am not the right person for the booking
A meet-and-greet is an assessment for both of us. You should feel comfortable asking questions and deciding whether my approach suits you and your pet.
Please read my Policies and Professional Standards before regular care begins.
Ready to arrange your first visit?
Send me:
- your postcode
- the service required
- the dates or regular days needed
- the number and type of pets
- a brief explanation of their routine and temperament
Use the Finchley Dog Walker contact page or message me on WhatsApp.
Derek “Del” Chambers
Finchley Dog Walker
Established 2011
